Community Member Guidelines

Community Overview

G2X provides a resource center targeted to established business professionals who have some responsibility for business development activities for their organizations. G2X is a highly facilitated community with information and intelligence relevant to federal contracting markets, including but not limited to: relevant topics and news, events, and the ability to network with other colleagues in the space.

The success and integrity of the G2X community depends on members who respect the community and its members, and who use good judgment in all of their interactions. At its discretion and without prior notice, G2X reserves the right to suspend or cancel the membership of any member at any time and for any reason.

Your Rights as a Member

As a G2X member, you are entitled to the following:

• Access to services: Full access to the G2X platform features included in your membership tier for the duration of your paid subscription.
• Data privacy: Your personal information is handled in accordance with our privacy policy. You may request access to, correction of, or deletion of your personal data at any time.
• Data portability: You may request an export of your account data at any time by contacting [email protected]. We will provide your data in a commonly used, machine-readable format within 30 days of your request.
• Transparent changes:G2X will provide at least 30 days' written notice via email before material changes to these guidelines take effect. You may cancel your membership if you do not agree with the updated terms.
• Fair cancellation: You may cancel your membership at any time via your account settings and retain access through the end of your current paid billing period.
• Support: Access to G2X Member Services for account questions, technical issues, and billing inquiries via our support portal.

Membership Conduct & Restrictions

• G2X is not available to minors under the age of 18.
• Standard tier memberships belong to an individual and should not be aligned with a corporate entity.
• Group or shared emails and distribution lists are not permitted for use with G2X accounts. A group email is defined as a shared email such as info@, marketing@, sales@, bd@, etc.
• Memberships may not be shared by more than one person. Knowingly providing login and password information to another person may result in termination of a membership.
• Members are prohibited from selling, trading, or otherwise transferring a G2X membership to another party.
• Members are prohibited from selling, trading, repackaging, or otherwise transferring G2X content to another party.
• Without prior written approval from G2X, individuals may not have more than one active account.
• Suspended or debarred members are not allowed to apply for a new membership without written permission from G2X.

In addition, members understand and agree not to use G2X to:

• Post content or communicate with other members in a way that is unlawful, illegal, libelous, abusive, obscene, discriminatory, or otherwise objectionable.
• Impersonate or misrepresent their identity.
• Stalk or harass another member.
• Intentionally post content or information that is knowingly inaccurate, dated, or invalid.
• Upload, post, email, transmit, or otherwise make available any content:
  • That they do not have the right to disclose under any law or under contractual or fiduciary relationships (such as proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
  • That infringes upon patents, trademarks, trade secrets, copyrights, or other proprietary rights.
  • That contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of other technology platforms.
  • That includes advertising, promotional materials, or any other form of unsolicited promotional messages to other members without their permission and/or without explicit written permission from G2X.

Confidentiality & Privacy

Members are responsible for maintaining the confidentiality of their password and account, and are fully responsible for any actions that occur with or without their knowledge. Members agree to immediately notify G2X of any unauthorized use of their password or account or any other breach of security. G2X cannot and will not be liable for any loss or damage arising from failure to comply with this section.

Please review our privacy policy to better understand the information we collect.

Security & Infrastructure

G2X is committed to protecting member data through industry-standard security practices:

• US-based infrastructure: All G2X application data is stored and processed on servers located in the United States. We do not transfer or process member data outside the US.
• Encryption: Data is encrypted in transit using TLS 1.2 or higher, and at rest using AES-256 encryption.
• Authentication security: We use enterprise-grade authentication with support for single sign-on (SSO), and all user sessions are secured with industry-standard protocols.
• Payment security: All payment processing is handled by PCI DSS Level 1 compliant processors. G2X does not store credit card numbers or payment instrument details on our servers.
• AI data handling: All AI service providers are US-based. Your interactions with AI features are never used to train AI models.
• Incident response: In the event of a security incident that materially affects your personal data, G2X will notify affected members via email within 72 hours of becoming aware of the incident, in accordance with applicable state breach notification laws.

Electronic Communications Consent

By creating a G2X account, you consent to receive electronic communications from G2X, including but not limited to:

• Service-related notices, such as account confirmations, password resets, security alerts, and platform updates.
• Billing communications, including payment confirmations, auto-renewal notifications, and receipts.
• Marketing and promotional communications, such as newsletters, product announcements, and special offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected].

You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. This consent applies to all communications from G2X for the duration of your membership and as otherwise required by law after termination. You may not opt out of service-related or billing communications while your account is active.

Termination of Membership

Members agree that G2X may, with or without cause, immediately terminate a G2X membership without prior notice. The following actions are examples of actions that will lead to suspension and/or termination of a membership and associated privileges:

1. Breaches or violations of these guidelines or other incorporated agreements or terms and conditions
2. Requests by law enforcement
3. Unexpected issues with the G2X site and/or a membership profile that necessitates termination
4. Non-payment of membership dues

Termination of a G2X membership will include removal of access to all G2X services. All terminations shall be made at the sole discretion of G2X and G2X shall not be liable to a member or to any third party for the termination or the loss of any information related to the lost account.

Cancelling Membership

Members may cancel their membership at any time through their account settings or by contacting G2X Member Services. Memberships automatically renew unless cancelled. Upon cancellation, you will retain access through the end of your current paid billing period. G2X does not issue refunds for any portion of the membership fee.

Rules Regarding Shared Content

As an active member of the G2X community, members will almost assuredly provide personal information which may be visible to all other members. Members agree that any content or information (original or not) posted, developed, or shared on the G2X platforms or with its members and community organizers will be treated as non-confidential and non-proprietary, unless directly agreed upon in writing by G2X and the member.

G2X will maintain exclusive ownership of such content and will thereafter own all rights, title, and interest therein. This information can be used without restriction by G2X at its sole discretion without any obligation, compensation, or other liability to the member or any third party.

Members understand and agree that G2X can reformat, reproduce, disclose, publish, or transmit any content submitted by members in any way G2X sees fit. Members agree not to syndicate, copy, or allow others to copy the content included on the G2X platforms.

AI-Powered Features

G2X offers AI-powered features, including research assistants and content analysis tools, to help members discover and evaluate federal contracting opportunities. By using these features, members understand and agree to the following:

• AI-generated content is provided for informational purposes only and should not be treated as legal, financial, or procurement advice. Members are responsible for independently verifying all AI-generated information before relying on it for business decisions.
• G2X uses United States-based AI service providers exclusively. Your interactions with AI features are never used to train AI models.
• Members must not submit classified information, Controlled Unclassified Information (CUI), export-controlled data (ITAR/EAR), or any other restricted or sensitive government information to AI features. AI features involve transmission of your inputs to third-party service providers, and G2X cannot guarantee compliance with handling requirements for such data.
• G2X does not guarantee the accuracy, completeness, or timeliness of any AI-generated content. AI outputs may contain errors, omissions, or outdated information.
• Ownership of AI-generated content:G2X does not claim ownership of content generated by AI features in response to your queries. You are solely responsible for any AI-generated content you choose to use, publish, or rely upon. The shared content provisions of these guidelines do not apply to AI outputs generated for individual members. G2X makes no representations or warranties regarding the suitability of AI-generated content for any particular purpose, and provides such content “as is” without warranty of any kind.
• Members may not use AI features to generate content that violates these community guidelines, including content that is misleading, abusive, discriminatory, or that infringes on third-party intellectual property rights.

Third-Party Links & Content

The G2X platform may contain links to third-party websites, services, and resources, including but not limited to SAM.gov, federal agency websites, FPDS, USAspending.gov, and other government or commercial data sources. These links are provided for your convenience and informational purposes only.

G2X does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. Accessing third-party links is at your own risk, and you should review the terms and privacy policies of any third-party site you visit. G2X is not liable for any loss or damage arising from your use of or reliance on any third-party content, products, or services.

Authenticity, Validity & Monitoring of Content

Members understand that G2X will not be liable for any errors or omissions in any content posted through the G2X platform nor information learned through interactions with other members. While G2X will facilitate and manage the conversation, the nature of intelligence is that a percentage of information or content posted will lack accuracy, will be invalid or will be dated, and the authenticity of the other members cannot be guaranteed.

It is the sole responsibility of the member to review and evaluate any content or information and to do their own research to ascertain the validity or accuracy. Under no circumstances will G2X be liable for the accuracy, integrity, or quality of any content, nor will G2X be responsible for any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the website.

The G2X platform allows members to flag and report any inaccurate content, as well as any members who are acting in a manner that is believed to be intentionally misleading. Any reported items will be evaluated and the appropriate action will be taken by the G2X community managers. However, we reserve the right to take no action.

Indemnification, Warranty & Liability

By using this site, members accept these community guidelines and the privacy policy, and agree to indemnify and otherwise hold harmless G2X, its officers, community managers, contributors, and other partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with the member's access to or use of G2X services and platforms, violation of these guidelines, or infringement of any third-party rights.

Disclaimer of Warranties.The G2X platform and all content, information, and services provided through it are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. G2X does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Limitation of Liability.To the maximum extent permitted by applicable law, G2X shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of the cause of action or theory of liability. In no event shall G2X's total aggregate liability to any member for all claims arising out of or related to these guidelines or the use of G2X services exceed the total amount of membership fees paid by that member to G2X during the twelve (12) months immediately preceding the event giving rise to the claim.

G2X makes no guarantees that any content, documents, or information on the platform is reliable, or that the information will meet members' needs, or that technical issues will be addressed in a timely manner, or at all.

Dispute Resolution & Arbitration

Governing Law. This agreement between a member and G2X shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

Mandatory Arbitration. Any dispute, controversy, or claim arising out of or relating to these guidelines, the privacy policy, or the use of G2X services — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator and shall take place in the State of Delaware or, at G2X's discretion, remotely via videoconference. Judgment on the arbitration award may be entered in any court having jurisdiction.

Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against G2X. If for any reason a claim proceeds in court rather than in arbitration, you and G2X each waive any right to a jury trial.

Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Additionally, claims for amounts within the jurisdiction of a small claims court may be brought in such court without first submitting to arbitration.

Opt-Out Right. You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these guidelines. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts of the State of Delaware as described below.

Judicial Forum. For any disputes not subject to arbitration, the parties consent to the exclusive jurisdiction of the Court of Chancery of the State of Delaware, or if such Court does not have subject matter jurisdiction, the Superior Court of the State of Delaware, or if jurisdiction is vested exclusively in the Federal courts of the United States, the Federal courts sitting in the State of Delaware. The parties agree that a final judgment in any such claim is conclusive and may be enforced in any other jurisdiction by suit on the judgment or in any other manner provided by law.

Force Majeure

G2X shall not be liable for any failure or delay in performing its obligations under these guidelines to the extent that such failure or delay results from circumstances beyond G2X's reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions or orders, embargoes, labor disputes, strikes, fire, flood, earthquake, power outages, internet or telecommunications failures, cyberattacks, failures of third-party hosting or cloud infrastructure providers, or any other event that could not have been reasonably foreseen or prevented.

In the event of a force majeure event, G2X will make commercially reasonable efforts to resume performance as soon as practicable and will provide notice to affected members when feasible. If a force majeure event continues for more than sixty (60) consecutive days, either party may terminate the membership upon written notice, and G2X will provide a pro-rata refund of any prepaid membership fees for the unused portion of the billing period.

Membership Dues, Fees & Billing

G2X reserves the right to charge membership fees and to change or modify fees at its discretion. G2X reserves the right to discontinue any portion of the online or offline services without prior notice, including g2xchange.com and any website under the *.g2xchange.com domain.

G2X offers membership plans billed on either a monthly or annual basis, depending on the tier selected. All membership fees are non-refundable. Membership fees are charged per person and sharing of accounts is strictly prohibited. G2X reserves the right to offer promotions and promotional codes to specific user groups (e.g., individuals who are sole proprietors or work for small businesses) and loyalty discounts.

Automatic Renewal: Your membership will automatically renew at the end of each billing period (monthly or annually, depending on your plan) and the applicable membership fee will be automatically charged to the payment method on file unless you cancel before the renewal date. The renewal fee will be at the then-current rate for your plan, which G2X may adjust at its discretion. G2X will send a renewal notification via email prior to each automatic renewal, including the renewal date, amount to be charged, and instructions on how to cancel.

How to Cancel: Members may cancel at any time through their account settings or by contacting Member Services. Upon cancellation, you will retain access to your membership benefits through the end of your current paid billing period.

Members have the option to change to another valid payment method at any time.

Data Retention & Account Deletion

Upon cancellation or termination of a membership, G2X will deactivate the member's account and remove access to all G2X services. G2X will retain member data only as long as necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account profile information and personally identifiable data will be deleted or anonymized within 90 days of account termination, unless retention is required by law.
• Billing and transaction records may be retained for up to 7 years to comply with tax and accounting requirements.
• Content you posted or shared on the G2X platform prior to termination may be retained by G2X in accordance with the shared content provisions of these guidelines.
• Members may request deletion of their personal data at any time by contacting [email protected]. We will process deletion requests in accordance with applicable law.

For full details on how we collect, use, and protect your personal information, please review our privacy policy.

Changes to These Guidelines

G2X may update these community guidelines from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, the following applies:

• Material changes:For changes that materially affect your rights, obligations, or use of the platform, G2X will provide at least 30 days' advance notice via email to the address associated with your account. The notice will describe the changes and their effective date.
• Non-material changes:Minor corrections, formatting updates, or clarifications that do not substantively affect your rights may be made without advance notice. The “Last updated” date at the top of this page will always reflect the date of the most recent revision.
• Your options: If you do not agree with a material change, you may cancel your membership before the change takes effect. Continued use of G2X services after the effective date of a change constitutes acceptance of the updated guidelines.

General Provisions

Entire Agreement. These community guidelines, together with our privacy policy, constitute the entire agreement between you and G2X regarding your use of G2X services. They supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and G2X relating to the subject matter herein.

Severability. If any provision of these guidelines is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

No Waiver. The failure of G2X to exercise or enforce any right or provision of these guidelines shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by G2X to be effective.

Assignment. G2X may assign or transfer these guidelines, in whole or in part, without restriction. You may not assign or transfer your rights or obligations under these guidelines without the prior written consent of G2X.

Contact. Questions about these guidelines should be directed to [email protected].