R611--Louisville Web Based Credit Monitoring

The Department of Veterans Affairs is conducting market research through this sources sought notice to identify potential providers for web-based credit monitoring services. This requirement supports the Fiduciary Hub within the Louisville Regional Office, which must conduct credit checks for individuals being considered for appointment as fiduciaries for Veterans and beneficiaries. The contractor will provide an internet portal that allows authorized employees to perform these checks without installing additional software. The anticipated period of performance consists of a base year followed by four option years.

The scope of work requires 24/7 access to the web-based application to accommodate regular working schedules, workload fluctuations, and overtime. The service objective is to maintain high-quality availability with minimal downtime to ensure the regional office can fulfill its mission of vetting fiduciaries. The agency intends for the pricing structure to be a monthly fee for unlimited access to the credit monitoring application.

This procurement is classified under NAICS 561450 for Credit Bureaus and PSC R611 for Support-Administrative: Credit Reporting. The notice identifies a Small Business Administration (SBA) set-aside. Responses to solicitation number 36C10D26Q0057 are due by April 8, 2026. Services will be performed in Louisville, Kentucky, with Tiffany Garfield serving as the point of contact. One attachment, a document titled 36C10D26Q0057_2.docx, was published with the notice on April 1, 2026.