T006--Whole Healthcare Channel System Brand Name or Equal to C.A.R.E. Channel

Network Contracting Office 20 is soliciting a Whole Healthcare Channel System for the VA Puget Sound Healthcare System. This small business set-aside under NAICS 512110 requires a system equivalent to the C.A.R.E. Channel. The scope includes hardware—such as media broadcasters, modulators, and UPS units—along with content licensing and remote support for a base year and four option years. Six amendments have updated the requirements, notably shifting physical installation to VA personnel while the contractor provides remote and phone support. Hardware is now classified as a government purchase rather than a lease. The Seattle and American Lake campuses operate with independent satellite feeds and segregated headends. Quotes are due June 15, 2026, with performance starting July 1, 2026. The VA is procuring a Whole Healthcare Channel System for the Puget Sound Healthcare System, requiring a solution equivalent to the C.A.R.E. Channel. This includes hardware and annual content licensing for patient wellness. The contract is a small business set-aside with a base year and four options. The VA Puget Sound Healthcare System requires a Whole Healthcare Channel System equivalent to the C.A.R.E. Channel. This system provides therapeutic video and music for patient areas to support non-pharmacological pain management and noise reduction, aligning with VHA Directives 1445 and 1137.