NIH Medical Support Assistants

The National Institutes of Health (NIH) Office of Logistics and Acquisition Operations (OLAO) issued solicitation RFP-NIH-OD-26-000008 to secure consistent and reliable Medical Support Assistant staffing for the NIH Clinical Center in Bethesda, Maryland. This requirement is designated as an 8A set-aside under NAICS 561110 Office Administrative Services and PSC R499 SUPPORT- PROFESSIONAL: OTHER. The NIH Clinical Center functions as a hospital for clinical research patients from across the United States and abroad, supporting more than 1,500 active research protocols.

Contracted personnel will provide administrative support to both the Nursing Department and the Patient Support Services Department (PSSD). Within the PSSD, responsibilities include front-line customer service, reception, and admission registration. Staff are also tasked with creating patient vouchers, processing patient travel invoices, and managing appointments for various treatment and service areas throughout the facility.

The response deadline for this solicitation is May 28, 2026. The procurement includes five official attachments: the full solicitation document, a combined statement of work, evaluation criteria, a pricing worksheet, and a document containing questions and answers. Chris Ryssa Nix is the point of contact for this requirement, which will be performed on-site at the Bethesda, Maryland, location.