Resolution Services, LLC is a GSA-approved expert firm specializing in Equal Employment Opportunity (EEO) services for federal government agencies [1]. Operating from its headquarters in Lawrence, Kansas, this woman-owned small business delivers comprehensive EEO solutions while maintaining strict quality standards, employing only experienced EEO professionals and requiring Final Agency Decision writers to be licensed employment law attorneys [2].
- Amy Risley, Owner/Founder/President - A licensed attorney with federal government EEO experience and published author
- Leigh van Zon, Supervisory Investigator/Director of Special Projects (since 2002)
- Paul Lillios, Supervisory Investigator/Ethics Officer (since 2016)
- Wallace Cheney, Supervisory Investigator (since 2001) [1]
- EEO Investigations and Counseling
- Administrative Investigations
- Final Agency Decisions
- Mediation Services
- EEO Training Seminars
- Reports of Investigation Legal Sufficiency Reviews
- Exclusive use of employee investigators rather than subcontractors
- Minimum 5-year experience requirement for mediators
- Customized procedures for each organization
- Worldwide service coverage
- Woman-owned small business certification [3]
- Maximum Order: $100,000
- Minimum Order: $100
- 2% quantity discount on orders over $100,000
- Net 30 payment terms
- Geographic coverage spanning all U.S. states/territories and international regions including Central/South America, Europe, Asia, Middle East, and South Pacific [3]
- Registered in Central Contractor Registration database
- DUNS Number: 087385865
- Tax ID: 48-1218281 [3]
Resolution Services operates from its primary facility at 900 Massachusetts Street, Suite 380, Lawrence, Kansas, providing standard 2-day delivery with overnight options available at no additional charge. The company leverages GSA Advantage!™ for electronic ordering, ensuring current pricing and terms accessibility [2].