### Company Overview & Leadership
Truss specializes in designing, building, and scaling modern software by embedding its personnel alongside client teams to ensure long-term scalability and process improvement [[LINK:https://truss.works/about-us][1], [LINK:https://truss.works/home][2]]. The firm, which operates across the Government, Enterprise, and Startup sectors [1], traces its origins to the founding of its precursor, Tetherpad, in 2011 [3]. Operating in highly secure and regulated environments, Truss holds the U.S. Small Business Administration 8(a) Certification, awarded on May 21, 2019 [[LINK:https://truss.works/press-resources][3], [LINK:https://truss.works/services-enterprise][4]]. By 2019, the company had scaled its operations to include over 60 people distributed across 11 states [3].
The company’s history includes significant involvement in federal technology initiatives, notably joining the "tech surge" to revive healthcare.gov between 2013 and 2014 [3]. Following this initial success, the team received an invitation to build the Marketplace Lite portion of healthcare.gov and prototype an Application Health Monitoring system for CMS, partnering with Aquilent [3]. This government focus solidified between 2015 and 2017, inspired by a challenge from Nuna's CEO to create a new type of contractor utilizing 21st-century development practices for lasting impact on government service delivery [3]. Truss secured its first competitive government bid in 2017 to improve the Department of Defense’s system for moving service members and their belongings [3]. More recently, the firm delivered the Solution for Insider Threat Hindrance (SITH) application for the Department of Defense, which entered production and became available to real users on April 16, 2024, following discovery and usability research across 51 distributed insider threat hubs [[LINK:https://truss.works/press-resources][3], [LINK:https://truss.works/our-work][5]].
Truss structures its consulting practice around core service offerings designed to re-align products with user needs and adopt continuous integration for cloud infrastructure [4]. These services emphasize user research and data to inform interaction, content, and visual design [4].
### Leadership Team
* Everett Harper founded the precursor company, Tetherpad, in 2011 [3]. * Jennifer Leech and Mark Ferlatte joined as co-founders of Tetherpad in 2012 [3]. * Mark Ferlatte departed his operational role as CTO in November 2023 [3]. * Aryeh Jacobsohn joined the leadership team as the new Head of Delivery on February 26, 2025, bringing experience from prior roles as Deputy Director of Digital Services at CMS, time at USDS, and Product Manager at Pivotal Labs [3]. * Co-founder Jennifer Leech was included in a Mic.com list of accomplished women speakers in tech on May 3, 2017 [3].
### Core Focus Areas
* **Primary Industry Sectors:** Government, Enterprises, and Startups [1]. * **Main Technology Specializations:** Cloud infrastructure setup and migration, large data processing infrastructure, and DevSecOps support [[LINK:https://truss.works/services-government][6], [LINK:https://truss.works/services-enterprise][4]]. * **Key Service Domains:** Product roadmapping, delivery management, and agile software development [4]. * **NAICS Codes:** The firm operates under multiple NAICS codes, including 541511 (Custom Computer Programming Services), 518210 (Data Processing, Hosting, and Related Services), 541512 (Computer Systems Design Services), 541513 (Computer Facilities Management Services), 541611 (Administrative Management and General Management Consulting Services), 519290 (Web Search Portals and All Other Information Services), and 541519 (Other Computer Related Services) [6].
### Company Statistics
* **Years in Operation:** The company was renamed TrussWorks (Truss) in 2013–2014, following the founding of its precursor in 2011 [3]. * **Geographic Presence:** As of 2019, the company employed personnel across 11 states [3].
### Federal Market & Contracts
Truss maintains a strong presence in highly regulated federal environments, leveraging its SBA 8(a) Small Business designation, which the U.S. Small Business Administration awarded on May 21, 2019 [12]. The firm engages extensively with the Department of Defense (DoD) [3], notably supporting the Defense Counterintelligence and Security Agency (DCSA) [4] and the U.S. Transportation Command (USTRANSCOM) [3]. Key achievements include developing the Solution for Insider Threat Hindrance (SITH) application, which entered production and became available to real users on April 16th [15], and contributing to the IRS Direct File pilot during the 2024 tax season [13]. Truss also supports other federal entities, including the Digital Service at VA (VADS) [3] and the Department of Labor (DoL) [3].
The firm focuses on designing, scoping, and building secure, user-centered digital services intended to scale to serve populations ranging from 10,000 to 100 million people [1]. Truss previously worked on fixing healthcare.gov [9] and subsequently obtained Authorization to Operate (ATO) for work involving Medicare and Medicaid data by satisfying government architecture, deployment, and security requirements [6]. In February 2025, Truss welcomed Aryeh Jacobsohn, who previously served as Deputy Director of Digital Services at CMS and held a role at USDS, to the leadership team as the new Head of Delivery [14].
#### Contract Vehicles * Truss holds the GSA IT-70 contract vehicle under Specific Item Number (SIN) 132-51 [1].
#### Identifiers & Codes * The firm utilizes multiple NAICS codes, including 541511 (Custom Computer Programming Services) [1], 518210 (Data Processing, Hosting, and Related Services) [1], and 541512 (Computer Systems Design Services) [1]. * Additional NAICS codes include 541513 (Computer Facilities Management Services) [1], 541611 (Administrative Management and General Management Consulting Services) [1], 519290 (Web Search Portals and All Other Information Services) [1], and 541519 (Other Computer Related Services) [1].
#### Notable Programs * For USTRANSCOM, the team achieved its first cloud deployment within one month of project initiation and began moving service personnel in five months, utilizing continuous delivery and agile project definition [7]. * The USTRANSCOM project passed Hack the Pentagon penetration testing and audits, achieving the best scores recorded at the time of the test [7]. * Truss conducted discovery and usability research across 51 distributed insider threat hubs to deliver a production-ready case management system and prototype for the DCSA's SITH program within six months [8]. * The IRS Direct File solution, which Truss helped create, received a nomination for Innovation of the Year by FedScoop in August 2024 [17]. * The firm architected and built a big data processing pipeline on AWS to analyze medical records [6].
### Certifications & Socioeconomic
Truss utilizes agile software development and user-centered, iterative design practices to deliver value and reduce risk [2][8]. The firm holds key federal and state designations, including the Small Business Administration (SBA) 8(a) certification, awarded May 21, 2019 [1][9]. Operations occur within the most secure and highly regulated environments, supported by DevSecOps practices that ensure systems are secure, flexible, and automated [2].
#### Socioeconomic Status * The firm holds the Federal SBA 8(a) Small Business designation [1]. * Truss maintains the GSA IT-70 contract vehicle under Specific Item Number (SIN) 132-51 [1]. * The firm is certified under the California PQVP/ADPQ programs [1].
#### Accessibility & Export Controls * Truss assisted the IRS Direct File pilot team in creating the free tax filing solution for the 2024 tax season, which is noted for its accessibility [11]. * The firm provides guidance on maintaining an accurate and up-to-date Voluntary Product Accessibility Template (VPAT) for systems that utilize agile development [11].
#### NAICS Codes * Custom Computer Programming Services (541511) and Computer Systems Design Services (541512) [1]. * Data Processing, Hosting, and Related Services (518210) and Computer Facilities Management Services (541513) [1]. * Administrative Management and General Management Consulting Services (541611), Web Search Portals and All Other Information Services (519290), and Other Computer Related Services (541519) [1].
### Recent News & Recognition
Truss significantly expanded its leadership team in February 2025 with the appointment of Aryeh Jacobsohn, former Deputy Director of Digital Services at CMS, as the new Head of Delivery [1]. This transition followed the departure of CTO Mark Ferlatte from his operational role in November 2023 [2]. The firm successfully launched the Solution for Insider Threat Hinderance (SITH) application for the Department of Defense (DoD) into production on April 16, 2024 [3]. Furthermore, Truss contributed to the IRS Direct File pilot, a free tax filing solution delivered during the 2024 tax season, which subsequently received a nomination for Innovation of the Year by FedScoop [4][5].
### Recent Awards and Recognition
* The IRS Direct File project received a nomination for Innovation of the Year by FedScoop in August 2024 [5].
### Notable Achievements
* The U.S. Small Business Administration awarded the firm the 8(a) certification on May 21, 2019 [6]. * Truss utilized Agile and iterative practices during the development of the IRS Direct File solution [7]. * The firm delivered a production-ready case management system and prototype for the Defense Counterintelligence and Security Agency's SITH project within six months, following discovery and usability research across 51 distributed insider threat hubs [8]. * Truss modernized unemployment insurance (UI) for the New Jersey and U.S. Departments of Labor (DOL), delivering infrastructure/platform, agile business process, and a claimant intake application [9]. * The final report submitted to the U.S. DOL regarding user experience has been recognized within the department as the standard for future work [10].
### Strategic Developments
* The firm holds Federal contract vehicles including SBA 8(a) Small Business and GSA IT-70 SIN 132-51, alongside the California PQVP/ADPQ designation [11]. * Truss expanded its internal disciplines in January 2019 with the addition of product management and design [12]. * The company operates under multiple NAICS codes, including 541511 (Custom Computer Programming Services) and 541512 (Computer Systems Design Services) [13].