Ipsos is a global market research and polling company operating in 90 markets with over 18,000 employees worldwide [9]. Listed on Euronext Paris since July 1, 1999 and part of the SBF 120 and Mid-60 indices, the company maintains a robust North American presence through a comprehensive management structure that enables specialized research and consulting services while ensuring consistent quality standards.
The North American leadership team comprises experienced executives who drive strategic direction across multiple functions [1]:
- Chief Executive Officer, North America
- Nick Mercurio - Chief Client Officer
- Jessica Gates - Chief Marketing Officer
- Alice Wang - Chief Financial Officer
- Liz Osterhus - Chief Human Resources Officer
- Lisa Gudding - President, Strategic Growth
- Heather Carruthers - President, North America Qualitative
- Clifford Young - President, US Public Affairs
Supporting these executives is a team of senior vice presidents and practice leaders who bring deep expertise to specialized areas:
- Jim Legg - SVP, Head of Global Operations
- Jason McGrath - EVP, Head of Corporate Reputation
- Ajay Bangia - Global Qualitative Leader
- Rollo McIntyre - Global Head of Innovation - Qualitative
- April Jeffries - Global President of Ethnography and Immersive Research
- Karin O'Neill - Senior Vice President
In the public sector, Ipsos maintains a significant presence led by John Boerstler, former Department of Veterans Affairs CXO [6]. The company delivers specialized research and advisory services focusing on:
- Public Affairs and Corporate Reputation research [3]
- Customer Experience measurement and optimization
- Citizen services evaluation
- Public sector operational efficiency consulting
The organization's comprehensive market research and analytics capabilities extend across multiple sectors [2], with dedicated practices in:
- Consumer & Shopper Research
- Corporate Intelligence
- Media & Brand Communication
- New Services Development
- Society & Public Affairs Research
Demonstrating its commitment to thought leadership, Ipsos maintains an active schedule of strategic events [7], including:
- SAA/Ipsos Webinar: Forces and Trends Shaping Consumer Behavior (December 17, 2024)
- KEYS – The Year in Review Series (December 12, 2024)
- HIMSS Panel on Innovations for Equitable Obesity Care (December 5, 2024)
The organization continues to expand its solutions portfolio across entertainment, artificial intelligence, and emerging technologies [8], while maintaining strong connections to its global parent company and operating with regional autonomy in North America [1].