### Company Overview & Leadership
Pyramid Systems is an award-winning, employee-owned business established in 1995 [8]. Headquartered in Fairfax, VA [3], the company has operated for three decades and employs more than 200 people [[LINK:https://pyramidsystems.com/about-us/][2], [LINK:https://pyramidsystems.com/pyramid-announces-leadership-team-addition/][3]]. Pyramid provides full-service technology consulting and software engineering solutions primarily to federal government clients [[LINK:https://pyramidsystems.com/about-us/][2], [LINK:https://pyramidsystems.com/pyramid-named-2021-usa-top-workplace/][14]]. The company specializes in driving digital transformation across federal agencies by leveraging leading-edge cloud, low-code platforms, and advanced analytics to deliver secure, mission-critical systems [[LINK:https://pyramidsystems.com/about-us/][2], [LINK:https://pyramidsystems.com/pyramid-named-2021-usa-top-workplace/][14]].
Pyramid's core focus areas and technical specializations include: * **Primary Industry Sector:** Federal agencies [14]. * **Technology Specializations:** Modernization, DevSecOps, Cloud, Analytics, and Biometrics technology services [19]. * **Key Service Domains:** AI Product and Systems Development, full-stack software engineering, and cloud-migration of mission-based applications [[LINK:https://pyramidsystems.com/services-3/pyramid-labs/][5], [LINK:https://pyramidsystems.com/contract-vehicles/cms-sparc/][13]]. * **Workforce Signal:** The company maintains over 30 AWS certified subject matter experts on staff [16].
The leadership team guides the company's strategic direction: * Co-Founder and President: Sherry Hwang [8]. * Co-Founder and CEO: Jeff Hwang [8]. * President and COO: Stacy Cleveland [3]. * Senior Vice President & Chief Growth Officer: Doug Sickler, who joined the senior leadership team on January 31, 2023 [3].
### Federal Market & Contracts
Pyramid Systems maintains a strong federal market presence through multiple prime contract vehicles [1]. The firm holds key relationships with major civilian agencies, including the Department of Housing and Urban Development (HUD) [7], the Securities and Exchange Commission (SEC) [8], the Federal Deposit Insurance Corporation (FDIC) [3], and the Centers for Medicare & Medicaid Services (CMS) [11]. A key contract achievement includes securing a prime contract award for the SEC ONE IT Indefinite-Delivery/Indefinite-Quality (IDIQ), estimated at $2.5 billion [8]. The firm offers comprehensive IT solutions to federal, state, and local governments via the GSA Multiple Award Schedule (MAS) [2].
The organization advocates for Agile-Based Contracting (ABC), applying agile principles and practices to modernize and simplify contracting processes while maintaining Federal Acquisition Regulation (FAR) compliance [5]. This approach addresses the challenges of traditional contracting, such as fixed parameters and slow acquisition timelines, by allowing Contracting Officers (COs) to integrate flexibility. This is achieved by complementing traditional Firm Fixed Price (FFP) contract line item numbers (CLINs) with Time and Material (T&M) surge CLINs, a structure supported by Government Accountability Office (GAO) guidance [5].
The company maintains several critical contract vehicles and identifiers:
#### Contract Vehicles * The GSA IT Schedule 70 contract, number 47QTCA19D00LJ, has an exercised base period running from September 20, 2019, to March 18, 2025, with three subsequent option periods extending through September 19, 2039 [2]. * The GSA OASIS+ Unrestricted contract, 47QRCA25DU453, covers the Management and Advisory Domain and the Technical and Engineering Domain [3]. * The CMS SPARC vehicle is a multiple award IDIQ with an estimated maximum contract value of $25 billion over a ten-year period of performance, consisting of a five-year base and five option years [11]. * The SEC ONE IT IDIQ, awarded December 10, 2018, establishes a streamlined process for procuring IT services across seven service channels, including platform application management and development, data management, and information security [8]. * The FDIC ITAS II ATV2 TBOA, contract number CORHQ-17-G-0512, had a base period from August 5, 2019, to August 4, 2020, with option periods extending through May 30, 2023 [3].
#### Identifiers & Codes * The GSA 8(a) STARS III contract, 47QTCB21D0296D, utilizes Unique Entity Identifier Number M58FN1ML81K7 and CAGE Code 8GRX6 [4]. * GSA IT Schedule 70 includes SIN 54151S (Information Technology Professional Services), SIN 518210C (Cloud Computing and Cloud Related Services), and SIN 700-500 (Order Level Materials) [2].
#### Notable Programs * The HUD O&M BPA, contract number 47QTCA19D00LJ / 47QFDA20A0037, supports the Office of the Chief Information Officer (OCIO) in providing Operations and Maintenance (O&M) tasks, Program Management support, Modernization and Enhancement, and Transition Support [7]. * The FDIC ITAS II scope focuses on decreasing the time required to deliver digital solutions and increasing agility by expanding the use of Agile techniques for solution development, delivery, and support [3]. * The FDIC expects to retain and reassign high-performing Agile teams to additional workstreams once their current program work is exhausted, recognizing the investment in team development [3].
### Certifications & Socioeconomic
Pyramid maintains a robust quality management framework anchored by multiple International Organization for Standards (ISO) certifications and CMMI appraisals. Adherence to these internationally accepted standards ensures continuous process improvement, evolution of processes, and predictive risk management methodologies [1]. The organization achieved successful appraisal at Maturity Level 3 (ML3) for both ISACA’s Capability Maturity Model Integration for Development (CMMI-DEV) and Services (CMMI-SVC) [1].
#### Quality Management (ISO/CMMI) * ISO 9001:2015: Certification for the Quality Management System (QMS) [3]. * ISO 20000-1:2018: Implemented to manage the Service Management System (SMS), covering planning, establishment, implementation, operation, monitoring, review, maintenance, and improvement [5]. * ISO 27001:2013: Implemented to manage information systems security risks [5]. * CMMI-DEV ML3 and CMMI-SVC ML3: Successfully appraised at Level 3 for both Development and Services [1].
#### Security & Compliance (Cloud/Government Platforms) Pyramid Systems operates as an Advanced Consulting Partner and Public Sector Partner with Amazon Web Services (AWS) [16]. The company achieved AWS Government Competency status on July 7, 2021, recognizing deep domain expertise in delivering mission-critical workloads for government customers [16]. Furthermore, the company supports Executive Order 14030 by measuring and establishing a baseline of greenhouse gas emissions for Calendar Year (CY) 2022 for all leased and controlled facilities [1]. * Cloud & gov platforms: Adherence to FISMA, FedRAMP, and NIST standards is maintained within AWS environments [13]. * AWS Advanced Tier Partner: Recertified for 2024, demonstrating technological prowess and successful client engagements [17]. * AWS Certifications: Holds 59 active certifications, including four professional certifications (Solution Architects and DevOps Engineers) and four specialty certifications (Database and Security) [17]. * Salesforce Partner: Functions as a trusted Salesforce Partner, delivering low-code solutions tailored for government agencies [13].
#### Socioeconomic Status Pyramid Systems operates as a woman-owned, small business [14] and is an employee-owned (ESOP) technology leader [18]. The company received the 2018 DHS Small Business Achievement Awardee designation [[LINK:https://pyramidsystems.com/pyramid-systems-wins-fema-fima/
/][7]].
* GSA 8(a) STARS III: Contract Number 47QTCB21D0296D, Unique Entity Identifier Number M58FN1ML81K7, and CAGE Code 8GRX6 [4]. * Contract Vehicles: Holds prime contracts including GSA IT SCHEDULE 70, HHS CMS SPARC, SEC ONE IT IDIQ, FDIC ITAS III Next Gen BOA, HUD O&M BPA, and GSA OASIS+ Unrestricted [2].
### Recent News & Recognition
Pyramid Systems has received consistent recognition for its workplace culture and technical achievements. The company achieved the 2023 Top Workplaces USA award, issued by Energage, on February 1, 2023 [12]. This follows previous recognition, including the 2021 Top Workplaces USA award and the Technology Industry award [1]. The company also secured a two-year, $42 million contract on September 16, 2020, to support the U.S. Department of Housing and Urban Development (HUD) Federal Housing Administration (FHA) loan system modernization through Salesforce Refactoring and Implementation Support Services (SRISS) [8].
Notable achievements and recognition include: * **Workplace Recognition:** The Washington Post named Pyramid Systems one of its 2021 Top Workplaces in the Washington, D.C. area, marking the second consecutive year of this recognition [11]. The company ranked 58th on The Washington Post’s 2020 Top Workplaces list in the Washington, D.C., area within the midsize company category [8]. * **Innovation:** The USCIS Name Check Service innovation, built on AWS, was selected as a top 8 finalist at ACT-IAC’s Igniting Innovation Conference and Awards, transforming legacy mainframe batch processes into a transactional RESTful web services solution [7]. * **Strategic Contracts:** The company secured the Department of Homeland Security (DHS) Enterprise Acquisition Gateway for Leading Edge Solutions (EAGLE II) contract award [10]. * **Leadership Recognition:** CEO Jeff Hwang and President Sherry Hwang received Distinguished Alumni Awards from the Georgia State University Alumni Association [10]. * **Environmental Compliance:** Pyramid Systems established a baseline of its greenhouse gas emissions for Calendar Year 2022 across all leased and controlled facilities, supporting Executive Order 14030 [6]. * **Strategic Growth:** Art Boghozian joined the organization as Vice President of Growth [1].