Serco Overview and Leadership
Serco operates as a global services company delivering critical support across multiple sectors in 12 countries. Under the leadership of Anthony Kirby, Chief Executive Officer for UK & Europe, the company has experienced significant growth while employing more than 30,000 professionals [1]. The organization's executive team includes key leaders who drive strategic initiatives and operational excellence:
- Anthony Kirby - Chief Executive Officer, UK & Europe [1]
- Diana Platt - Corporate HCaTS Program Manager [5]
- Sharon Tran - Corporate HCaTS Contract Manager [5]
- Alan Hill - Media Contact [6]
Operational Scope and Expertise
With a presence in 20 countries worldwide [3], Serco demonstrates particular expertise in government and commercial services [7]. The company maintains multiple regional offices across North America [2], focusing on:
- Human Capital and Organizational Transformation Solutions
- Socioeconomic and Subcontracting Programs
- Government Services Partnerships
- Small Business Development Initiatives
Contract Portfolio and Performance
Serco maintains an extensive federal contracting presence, managing over 200 contracts in North America and 600 contracts globally [1]. The company's contract vehicles include:
- Alliant 2 GWAC (Contract #47QTCK18D0041)
- Period: July 2018 - June 2028 (with performance through 2033)
- Best-in-Class designation for integrated IT services [2]
- Professional Services Schedule (PSS) with multiple GSA Schedule contracts
- ASTRO, GTACS II, and SeaPort-NxG programs [1]
The company maintains rigorous quality standards and certifications:
- ISO 9001 certified
- CMMI-DEV Maturity Level 2 for Software Development
- CMMI-DEV Maturity Level 3 for Enterprise Applications
- Full CAS coverage and approval [2]
Small Business and Supplier Diversity
Serco's comprehensive small business program creates opportunities for various categories of small businesses [1], including:
- Small Business and Small Disadvantaged Business
- Woman-Owned Small Business
- HUBzone Small Business
- Veteran-Owned and Service Disabled Veteran-Owned Business
The program includes targeted initiatives for supplier development, business opportunity creation, and internal education on diversity policies [1].
Recent Achievements and Recognition
Serco's commitment to excellence has earned numerous accolades and achievements:
- Department of Labor HIRE Vets Gold Medallion (2020, 2021) [1]
- Forbes America's Best Large Employers (2015-2018, 2022, 2024) [1]
- General Aviation Business Champion Award (2025) [2]
- Gold Participation Tier in Canada Net-Zero Challenge (2025) [2]
Strategic Growth and Development
The company continues to expand its capabilities through strategic initiatives, including the planned acquisition of Northrop Grumman's Mission Training and Satellite Ground Network Communications Software Business [2]. Recent developments include:
- Enhanced AI governance and digital warfare solutions
- Expanded presence in government efficiency programs
- $247M US Army Holistic Health and Fitness Contract award [2]