No attachments available.
NOAALink Core Management Services-Small Business Set-Aside
Contact and place of performance
Pauline Jaffe
Not specified
The NOAALink Program is for procurement of IT products and services for the Department of Commerce and its Bureaus. NOAALink CORE IT Services are comprised of: a) customer care, which includes, end-user service center services, desktop management services, and collaboration services, b) infrastructure management, which includes, data and voice network services, data center services, and application management services, c) business management, which includes procurement/service catalog services, training/professional/consulting services, special projects, and d) information security and risk management, which includes security services and continuity of operations/disaster recovery.
The National Oceanic and Atmospheric Administration issued this award notice for NOAALink Core Management Services under solicitation number DG133W-09-RP-0055. This requirement was established as a Total Small Business set-aside to support the NOAALink Program in procuring information technology products and services for the Department of Commerce and its various bureaus. The contract is classified under NAICS 541519 for Other Computer Related Services and PSC code D.
The scope of the NOAALink CORE IT Services encompasses four primary areas: customer care, infrastructure management, business management, and information security and risk management. Specific service requirements include end-user service center support, desktop management, data and voice network services, data center operations, and application management. Additionally, the provider is responsible for procurement and service catalog management, training and consulting services, security services, and continuity of operations or disaster recovery planning.
Published on September 17, 2010, the notice identifies Pauline Jaffe as the point of contact for this procurement action. The award follows the program’s objective to streamline IT service delivery through comprehensive collaboration, infrastructure, and risk management solutions. No attachments were included with this announcement.
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