No attachments available.
FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support – Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track
Contact and place of performance
Mary Kay Woodin
Alexandria, DC
USA
SPECIAL NOTICE Subject: FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support – Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track Agency: U.S. Department of Agriculture (USDA) Mission Area: Farm Production and Conservation (FPAC) Office: Office of Contracting and Procurement (OCP) The U.S. Department of Agriculture (USDA), Farm Production and Conservation (FPAC) Missio...
View moreThe forthcoming solicitation will include support for:
• Development and management of processes and procedures governing license, hardware, and cloud operations cost management
• Development of standard configurations for on‑premise and cloud servers
• Support for the creation and maintenance of IT contingency plans
• Delivery of asset management dashboards to enhance transparency across the Mission Area
• Service Request, Incident, and Problem Management services under a performance‑based framework
Use of USDA STRATUS Pool 2 – Small Business Track
USDA intends to utilize the USDA STRATUS Pool 2 Small Business Track as the competitive vehicle for this requirement. STRATUS Pool 2 provides a streamlined cloud‑focused IT services framework and sufficient small business vendor diversity to support competition within the small business track.
This Special Notice is issued for informational purposes only. It does not constitute a Request for Quote (RFQ), Request for Proposal (RFP), or invitation to bid, and no proposals are being requested at this time.
The United States Department of Agriculture (USDA), Departmental Administration, has issued a notice of intent to compete a requirement for Tier 1 and Tier 2 Service Desk and IT Service Management support for the Farm Production and Conservation (FPAC) mission area. This effort involves end-to-end management of service requests, incident management, and problem management strategies to support FPAC Information Solutions Division operations. The scope includes managing active IT environments through asset, change, release, configuration, and continuity management. Performance will take place in Alexandria, DC, under NAICS code 541519 for Other Computer Related Services and PSC code R499 for Other Professional Support.
The anticipated requirement includes developing processes for license, hardware, and cloud operations cost management, as well as creating standard configurations for on-premise and cloud servers. Selected support will also involve maintaining IT contingency plans and delivering asset management dashboards to enhance transparency across the mission area. USDA intends to utilize the USDA STRATUS Pool 2 Small Business Track as the competitive vehicle for this procurement. This notice is issued under solicitation number 12314426Q0115 and is categorized with an SBA Small Business Administration set-aside. Responses to this special notice are due by June 19, 2026.
Generated by Lumen AI
Scoped analysis and attachments—go beyond the summary when you need detail from the solicitation package.