V212--Special Needs Transport (SNT) for the Orlando VA Healthcare System (OVAHCS)

The Department of Veterans Affairs has awarded a contract to KTS Solutions, Inc. to provide continuous, 24/7 special needs transportation services for the Orlando VA Healthcare System (OVAHCS). This requirement involves furnishing personnel and equipment for non-emergency wheelchair, scooter, and stretcher transport for veterans residing in central Florida. Services encompass travel to VA and non-VA medical facilities, veteran domiciles, and other designated locations to ensure veteran access to care.

The contract performance is centered at three primary facilities: the Orlando VA Medical Center at Lake Nona, the William V. Chappelle Jr. Community-Based Outpatient Clinic in Daytona Beach, and the Viera VA Health Care Center. The performance period begins with a base year running from May 1, 2021, to April 30, 2022, and includes four subsequent one-year options that could extend the term through April 30, 2026. This award notice was published on March 30, 2021, under solicitation number 36C24820R0024 and includes one attachment.

This procurement was conducted as an SDVOSBC Service-Disabled Veteran-Owned Small Business set-aside. The contract is classified under NAICS 485991 for Special Needs Transportation and PSC V212 for Motor Passenger Transportation/Travel/Relocation. The administrative oversight is managed by the Department of Veterans Affairs contracting office via a designated Contracting Specialist.