USARC DEERS Support Services

The Mission and Installation Command – Fort Bragg (MICC-FB) is soliciting administrative support for the United States Army Reserve Command (USARC) Identification Card Offices (ICOs). This contract involves providing personnel to staff 33 locations across the continental United States and overseas territories. Primary duties include issuing Department of Defense identification cards, such as the Common Access Card (CAC), and verifying eligibility within the Defense Enrollment Eligibility Reporting System (DEERS) using the Real-time Automated Personnel Identification System (RAPIDS). This procurement is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside under NAICS code 561110. The government intends to award a Firm Fixed Price contract with a 30-day phase-in period starting July 6, 2026, followed by an 11-month base period and two one-year options. Proposals are due by June 12, 2026. The staffing requirement is fixed at 40.00 full-time equivalents (FTEs) distributed across the designated performance sites. The solicitation establishes a framework for operations through a Performance Requirements Summary and a detailed staffing matrix. Technical exhibits define the geographic distribution of 40.00 FTEs and the required RAPIDS certifications. A Q&A document clarifies the transition to a Regional Manager structure and identifies the applicable Wage Determinations for each site. The contract provides administrative support for the USARC G-1 to manage DoD identification cards and process issuance requests. This involves operating 33 Identification Card Offices in the continental U.S. and overseas territories. Personnel verify eligibility, update DEERS, and issue CACs and Uniformed Services ID cards.