Contact and place of performance
Ralph Mielnik
Erie, PA 16504
USA
This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number 36C24427Q0001 is issued as a request for quotation (RFQ) for phone answering services at the Erie VAMC. This acquisition is set-aside for S...
View moreThe Department of Veterans Affairs has issued solicitation 36C24427Q0001 as a request for quotation to secure phone answering services for the Erie VAMC in Erie, Pennsylvania. This procurement is classified under NAICS 561421, Telephone Answering Services, and PSC R699, Support- Administrative: Other. The acquisition is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).
The government intends to award a firm-fixed-price contract with an anticipated start date of October 1, 2026. The performance period includes a six-month base period followed by three one-year option periods. The scope involves administrative phone answering support as detailed in the attached request for quotation and the applicable Service Contract Act wage determination for Erie County.
Responses to this combined synopsis/solicitation are due by June 18, 2026. Ralph Mielnik is the designated point of contact for this requirement. This announcement serves as the only solicitation for these services, and details regarding line items and specific provisions are contained within the two official attachments published on June 3, 2026.
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