Name | Type | Posted | Actions |
|---|---|---|---|
E.1.1 PART I - PROPOSAL PART AND PAGE COUNT INSTRUCTIONS (Replacement Page 3 Aug 2012).doc | DOC | Aug 3, 2012 | |
Table 3 Mandatory Screening Questionnaire Replacement 03 Aug 2012.doc | DOC | Aug 3, 2012 | |
Offeror Questions 1 Aug 2012.doc | DOC | Aug 3, 2012 | |
STATEMENT OF OBJECTIVES 30 May 2012.doc | DOC | Jul 27, 2012 | |
ATTACHMENT I Information Security Compliance 29 May 2012.xlsx | XLSX | Jul 27, 2012 | |
CRM Solicitation 27 Jul 2012.doc | DOC | Jul 27, 2012 | |
Attachment D PPQ 13 Mar 2012.doc | DOC | Jul 27, 2012 | |
ATTACHMENT H INSTRUCTION IT SECURITY COMPLIANCE.doc | DOC | Jul 27, 2012 | |
Table 3 Mandatory Screening Questionnaire Replacement.doc | DOC | May 8, 2012 | |
CRM AMENDMENT 10 APR 2012.doc | DOC | Apr 10, 2012 | |
Additional Vendor Q and A 10 Apr 2012.xlsx | XLSX | Apr 10, 2012 | |
Solicitation Revised Page 34 28 Mar 2012.doc | DOC | Mar 28, 2012 | |
SECTION D UPDATED PAGE 23 MAR 2012.doc | DOC | Mar 23, 2012 | |
TABLE 3 MANDATORY SCREENING QUESTIONNAIRE REVISED 23 MAR 2012.pdf | Mar 23, 2012 | ||
Revised QandA 23 Mar 2012.doc | DOC | Mar 23, 2012 | |
SECTION D - CONTRACT DOCUMENTS_EXHIBITS_OR ATTACHMENTS (REVISED) 23 MAR 2012.pdf | Mar 23, 2012 | ||
POC EVALUATION SHEET SECTION 1.6 UPDATED 23 MAR 2012.pdf | Mar 23, 2012 | ||
DOL EaaS Attachment D EIT Accessible Acceptance Guide.doc | DOC | Mar 23, 2012 | |
CRM Final Q and A 21 Mar 2012.xlsx | XLSX | Mar 21, 2012 | |
Past Performance Questionnaire 13 Mar 2012.doc | DOC | Mar 13, 2012 | |
AttachmentA_Workflow_NOSCREEN_2.2_OSHA_Inquiry_Complaint_Case Updates_Status_Notifications.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_7.0_Detailed_DOL_Inquiry_Agency_Mapping_KB_NOT_Searched.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_4.0_Check_Inquiry_Complaint_Case Status.pdf | Mar 13, 2012 | ||
Section 508 GPAT.doc | DOC | Mar 13, 2012 | |
AttachmentA_Workflow_NOSCREEN_6.0_Detailed_DOL_Inquiry_Agency_Mapping_KB_IS_Searched.pdf | Mar 13, 2012 | ||
Statement of Objectives Updated 13 Mar 2012.doc | DOC | Mar 13, 2012 | |
AttachmentA_Workflow_NOSCREEN_2.3_WHD_Inquiry_Complaint_Case Updates_Status_Notifications.pdf | Mar 13, 2012 | ||
Attachment F Contract Administration Data.doc | DOC | Mar 13, 2012 | |
AttachmentA_Workflow_NOSCREEN_5.2_OSHA_Complaint_Intake_Process.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_1.0_Inquiry Intake.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_5.1_OFCCP_Complaint_Intake_Process.pdf | Mar 13, 2012 | ||
Solicitation Updated 13 Mar 2012.doc | DOC | Mar 13, 2012 | |
AttachmentA_Workflow_NOSCREEN_2.1_OFCCP_Inquiry_Complaint_Case Updates_Status_Notifications.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_5.3_WHD_Complaint_Intake.pdf | Mar 13, 2012 | ||
AttachmentA_Workflow_NOSCREEN_3.0_Re-route_Re-assign_Split Inquiry.pdf | Mar 13, 2012 | ||
AttachmentB_KnowledgeBase.xlsx | XLSX | Mar 13, 2012 | |
Solicitation.doc | DOC | Mar 9, 2012 | |
STATEMENT OF OBJECTIVES 2 Mar 2012.doc | DOC | Mar 9, 2012 |
Customer Relationship Mgt Software & Supporting Services
Customer Relationship Mgt Software & Supporting Services
Customer Relationship Mgt Software & Supporting Services
Contact and place of performance
Antoinette Ingram
WASHINGTON, DC 20210
USA
The purpose of this amendment is to update Offeror Question(s)/Government Response(s)dated, 3 Aug 2012 as follows: A. Response A1 should be changed to read, "The Revised Screening Questionnaire dated, 8/3/2012 12:38:27 PM, is the correct version to use." B. All other terms and conditions remain unchanged.
The Department of Labor is soliciting proposals for customer relationship management software and supporting services under solicitation number DOL121RP21396. This procurement is a Small Business Administration (SBA) set-aside and is classified under NAICS code 541512 for Computer Systems Design Services and PSC code D. The primary objective involves the acquisition of software solutions and technical support to be utilized in Washington, DC.
The response deadline for this solicitation is August 13, 2012. Recent administrative updates included the release of revised screening questionnaires and official responses to offeror questions. The solicitation package includes 38 attachments, such as a statement of objectives, information security compliance requirements, proposal instructions, and various questionnaire templates. Antoinette Ingram serves as the point of contact for this requirement.
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