J049--VA-26-00045201 New VA Central Office (VACO) PACS Maintenance Contract

The VA Technology Acquisition Center is seeking information on sources capable of providing Physical Access Control Systems (PACS) maintenance for the VA Central Office (VACO) in the National Capital Region. This market research effort covers proactive, preventive, and corrective maintenance for integrated security systems, including hardware and software located in Sensitive Compartmented Information Facilities (SCIFs). The scope includes technical support for Lenel panels, camera systems, and related security infrastructure. Requirements involve initial and annual inventory assessments, system checks, and a two-hour response time for critical failures. Staffing requires a Senior and an Associate PACS Technician with Lenel and Certified System Engineer ICAM PACS (CSEIP) certifications. Responses are due June 15, 2026, and must address 14 technical scenarios and questions regarding system upgrades and maintenance procedures. The VA is seeking information on PACS maintenance capabilities for its Central Office in the National Capital Region. This includes hardware and software support for systems in both standard and SCIF environments. Technical support applies to a system baseline using Lenel software version 8.3 and series 2000 panels.