DHS, Federal Protective Service (FPS), Public Safety Telecommunicator and Alarm Monitor Services

The Department of Homeland Security, Federal Protective Service (FPS) has issued solicitation 70RFP324REH000001 to secure Public Safety Telecommunicator and Alarm Monitoring services. This requirement is classified under NAICS 541611 Administrative Management and General Management Consulting Services and PSC J063 MAINT/REPAIR/REBUILD OF EQUIPMENT- ALARM, SIGNAL, AND SECURITY DETECTION SYSTEMS. The procurement will result in a single-award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract managed by the Office of Procurement Operations.

The awarded contractor must provide all management, supervision, and labor necessary to support FPS national operations across several key locations. These include the National MegaCenters in Battle Creek, Michigan; Denver, Colorado; and Philadelphia, Pennsylvania. Additional support is required for the Campus Security Operations Center in Washington, D.C., and the Alexandria, Virginia, Bren Mar facility. The scope of work encompasses telecommunicator functions and alarm monitoring as detailed in the statement of work.

Responses to this combined synopsis/solicitation are due by April 17, 2024. The solicitation has been updated via Amendment 0001, which includes contracting officer responses to industry questions and revised versions of the solicitation. Documentation for this opportunity consists of 11 attachments, including the SF1449, SF30 amendment form, and updated solicitation files in both clean and track-changes formats. Gregory Blaszko serves as the primary point of contact for this requirement.