Amendment 1 - Yakama Indian Health Clinic, Laboratory Support Services

Attachment No. 3 – Business Associate Agreement

Attachment No. 4 – IEE Form

Attachment No. 5 – Performance Work Statement

SOLICITATION INFORMATION

Solicitation Number: 75H71326Q00048
Solicitation Type: Request for Quotation (RFQ)
Contract Type: Firm-Fixed-Price, Commercial Items (Services/Supplies)
Issue Date: May 20, 2026
Response Deadline: June 18, 2026, 10:00 AM Pacific Time

Performance Work Statement

Introduction: The Yakama Service Unit (YSU) requires Laboratory Support Services – (1) Medical Laboratory Scientist and (1) Medical Technician (Phlebotomy), Toppenish, Washington.

Background:   The Portland Area Indian Health Service, Yakama Service Unit is the principal federal health care provider and health advocate for Indian people and provides a comprehensive health service delivery system for American Indians and Alaska Natives. The Service Unit requires laboratory support services to assist in the delivery of direct patient medical care in a clinical laboratory setting.

The requirement supports the overall health care status of the eligible patient population served by the Yakama Service Unit. The work involves direct patient care, laboratory diagnostic testing, specimen collection, quality control, and coordination with health care providers. Performance must support applicable clinical laboratory, patient safety, privacy, confidentiality, credentialing, and facility requirements, including CLIA, COLA, OSHA, HIPAA, Privacy Act, and Indian Health Service credentialing/background requirements.

Scope: The contractor shall provide non-personal laboratory support services consisting of one (1) Medical Laboratory Scientist and one (1) Medical Technician (Phlebotomy) in a moderate complexity outpatient clinical laboratory setting. Services shall support diagnostic testing, phlebotomy, specimen collection and handling, quality control, documentation in the electronic health record, patient flow, and coordination with health care providers.

Services shall be provided during clinic operating hours as scheduled, not to exceed forty (40) hours per week. The intended outcome is timely, accurate, safe, and compliant laboratory support for direct patient care at the Yakama Service Unit.

Key Personnel Qualifications
The contractor and key personnel shall comply with all applicable privacy, confidentiality, facility access, credentialing, background, and health information security requirements. Contractor personnel shall comply with HIPAA, the Privacy Act, applicable Indian Health Service confidentiality requirements, and any local facility policies governing access to protected health information and patient records.

• Protected Health Information shall be used, disclosed, and safeguarded only as authorized for performance of the services.
• Contractor personnel shall meet Yakama Service Unit credentialing and background requirements before performing services.
• Covered personnel shall satisfy Public Law 101-630 requirements for positions involving regular contact with or control over Indian children.
• Access to the Electronic Health Record, Resource Patient Management System, and other systems shall be limited to access provided by the Government for performance of required services.
• Services shall be performed in accordance with applicable Privacy Act and confidentiality clauses and agency regulations.

Minimum Qualifications

Medical Laboratory Scientist:

• Current and valid Medical Laboratory Technician/Technologist/CLS certification from a nationally recognized credentialing agency or state licensing body; current CPR certification; and at least one (1) year of experience working as a medical laboratory scientist.

Medical Technician (Phlebotomy):

• At least one (1) year of experience working in phlebotomy and current CPR certification.

• All key personnel shall meet Yakama Service Unit requirements for credentialing and background. Additional information may be required by Indian Health Service.
• Personnel shall meet applicable requirements stated in the Medical Staff By-Laws, IHS manual, State scope of practice requirements, and national certifying body requirements.
• Personnel shall meet the conditions of Section 408 of the Miscellaneous Indian Legislation, Public Law 101-630, for covered positions involving regular contact with or control over Indian children.

Required Documentation

The contractor shall complete, sign, and return the following required forms within ten (10) days after award:

• Certification of Immunization
• Declaration of Employment
• Certification of Education and Insurance
• HIPAA Agreement, Business Associate Agreement
• Addendum to Declaration for Federal Employment (OF 306) Indian Health Service Child Care and Indian Child Care Worker Positions

Performance Monitoring:

The Government shall monitor and evaluate the quality and appropriateness of patient care and laboratory support services. Monitoring shall include review of service delivery, compliance with applicable clinical and regulatory requirements, and identification of performance deficiencies before performance becomes unacceptable.

• The Contracting Officer Representative and on-site contact will be provided after award and will coordinate technical aspects of the service and review performance.

• The contractor shall use the Indian Health Service timekeeping sheet for recording hours of contract performance. The contractor shall sign the Record of Service Delivered and record daily arrival, departure, lunch departure/return, and end-of-day departure times.
• The Government will review invoices and timekeeping records for accuracy. Payment will be based on services actually completed and accepted by the Government.
• Performance monitoring may include review of quality control records, laboratory documentation, patient flow, training completion, participation in meetings, and compliance with credentialing, background, privacy, and safety requirements.

Security and Access Requirements (Performance-Based)
The contractor and key personnel shall comply with all applicable privacy, confidentiality, facility access, credentialing, background, and health information security requirements. Contractor personnel shall comply with HIPAA, the Privacy Act, applicable Indian Health Service confidentiality requirements, and any local facility policies governing access to protected health information and patient records.

• Protected Health Information shall be used, disclosed, and safeguarded only as authorized for performance of the services.
• Contractor personnel shall meet Yakama Service Unit credentialing and background requirements before performing services.
• Covered personnel shall satisfy Public Law 101-630 requirements for positions involving regular contact with or control over Indian children.
• Access to the Electronic Health Record, Resource Patient Management System, and other systems shall be limited to access provided by the Government for performance of required services.
• Services shall be performed in accordance with applicable Privacy Act and confidentiality clauses and agency regulations.

Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI)

The Yakama Service Unit, Portland Area Indian Health Service shall provide the facility space, existing Government property, medical and non-medical equipment, supplies, and systems necessary for patient care and laboratory operations at the Service Unit.

• Government-furnished equipment and supplies include existing laboratory equipment, analyzers, supplies, medical and non-medical equipment, and patient care areas used by the Indian Health Service medical department.
• Government-furnished information includes orientation to Indian Health Service and the Indian community being served; introduction to the Electronic Health Record, Resource Patient Management System, and other programs or packages necessary to perform the work; and notice of facility closures as soon as practicable.
• The Service Unit will not provide an assistant unless necessary for patient management.

Other Pertinent Information or Special Considerations.

• Regular clinic hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The clinic is closed on federally recognized holidays and on certain days of closure pursuant to an Executive Order by the President of the United States.
• Inclement weather conditions or facility issues, including electrical or water issues, may hinder normal operating hours. The Service Unit will notify the contractor of facility closure as soon as practicable, using mutually agreed notification methods.
• Substitute personnel may be proposed when scheduled coverage cannot be provided because of illness or vacation. Any proposed substitute must meet the same qualification, credentialing, and privileging requirements and must be approved by the Contracting Officer and Contracting Officer Representative before performance.
• The contractor shall provide professional liability coverage in amounts reasonable and customary for the appropriate specialty, not less than $1,000,000 per occurrence, covering liability for personal injury or property damage, including legal representation and defense expenses.
• The contractor is responsible for applicable Federal, State, and local taxes and duties associated with performance.

Identification of Possible Follow-on Work

• The requirement includes one (1) six-month option period that may be exercised at the discretion of the Government. Additional future related work, if needed, would be subject to separate Government review, approval, and funding.

Inspection and Acceptance Criteria

• Services are acceptable when the contractor provides qualified personnel, performs the scheduled laboratory support services, complies with required clinical, safety, privacy, credentialing, and quality control standards, and submits accurate timekeeping and invoice documentation for Government review.
• Key personnel must meet the qualifications, credentialing, background, CPR, certification, and experience requirements identified in this document.
• Laboratory services must be timely, accurate, properly documented in the electronic health record, and performed in accordance with applicable quality control, calibration, infection control, biosafety, and regulatory compliance requirements.
• Specimens must be collected, handled, and processed safely and appropriately. Critical results must be communicated in accordance with applicable procedures.
• The Contracting Officer Representative or designated Government representative will review performance, records, timekeeping, and invoices before acceptance and payment.

Risk Control

• Risk - unavailability of qualified personnel: Mitigation: require key personnel to meet stated certification, experience, CPR, credentialing, privileging, and background requirements; require substitute personnel to meet the same requirements and obtain Government approval before performance.
• Risk - inaccurate or delayed laboratory results: Mitigation: require quality control procedures, equipment calibration, use of professional judgment, regulatory compliance, and Government monitoring of quality and appropriateness of patient care.
• Risk - patient safety or infection control issue: Mitigation: require adherence to patient safety, infection control, biosafety protocols, required training, and applicable regulatory standards.
• Risk - unauthorized disclosure of protected health information: Mitigation: require HIPAA, Privacy Act, confidentiality compliance, business associate safeguards, and access limited to Government-provided systems needed for performance.
• Risk - disruption from inclement weather or facility issues: Mitigation: require coordination with the Service Unit and prompt Government notification of facility closures using mutually agreed notification methods.

Place of Performance / Delivery Address.

Yakama Indian Health Clinic

Laboratory Department

401 Buster Road

Toppenish, Washington 98948

Period of Performance:

The period of performance shall consist of one (1) six-month base period and one (1) six-month option period. Each period shall not exceed one hundred twenty (120) workdays. Specific calendar start and end dates shall be established in the award documents.

Performance Objectives and Standards

Staffing and general service requirements

• Provide no more than one (1) Medical Laboratory Scientist and one (1) Medical Technician (Phlebotomy).
• Perform laboratory duties in a moderate complexity outpatient setting.
• Provide laboratory support during clinic operating hours as scheduled, not to exceed forty (40) hours per week.
• Perform or assist with diagnostic testing in chemistry, hematology, urinalysis, serology, and microbiology, and assist with phlebotomy as needed.
• Operate laboratory equipment and analyzers, run quality controls, perform calibration of laboratory equipment, and apply professional judgment when resulting in challenging diagnostic laboratory results.
• Maintain patient safety, infection control, biosafety, quality control, and regulatory compliance in the performance of all laboratory duties.

Medical Laboratory Scientist duties

• Ensure accurate and timely patient testing while prioritizing patient safety, infection control, and regulatory compliance.
• Perform and interpret diagnostic tests; maintain laboratory equipment; conduct quality control procedures; and document results in the electronic health record.
• Perform phlebotomy, proper specimen collection, specimen handling, and related laboratory processes.
• Maintain a safe laboratory environment through adherence to biosafety protocols.
• Collaborate with health care providers, communicate critical test results, manage inventory, and participate in inspections, audits, and regulatory compliance activities.
• Support internal, external, and organizational customer service; attend and participate in laboratory department meetings; and complete all required training.

Medical Technician (Phlebotomy) duties

• Perform phlebotomy procedures and specimen collection with emphasis on patient safety and comfort.
• Support the pre-analytical phase of laboratory testing and related diagnostic processes.
• Perform CLIA-waived testing while ensuring quality control compliance.
• Manage laboratory inventory and accurately document patient information in the electronic health record.
• Perform clerical duties, including answering phones, responding to staff and patient inquiries, and maintaining organized records.
• Oversee laboratory reception functions, including patient check-in, appointment scheduling, and facilitation of laboratory services.
• Coordinate patient flow in accordance with compliance requirements to enhance efficiency and minimize wait times.
• Support internal, external, and organizational customer service; attend and participate in laboratory department meetings; and complete required training and continuing education to maintain competencies.

Delivery Schedule

Services shall be provided eight (8) hours per day, five (5) days per week, during clinic operating hours, as scheduled by the Government, not to exceed forty (40) hours per week. Regular clinic hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding federally recognized holidays and authorized closures.

• Required post-award forms shall be completed, signed, and returned within ten (10) days after award.
• Invoices shall be submitted monthly for services actually completed during the applicable invoice period, and payments shall be made only after Government acceptance of services and receipt of a proper invoice.

APPLICABLE PROVISIONS AND CLAUSES

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-05 dated March 16, 2026.

52.212-1 Instructions to Offerors—Commercial applies to this acquisition.
52.212-2 Evaluation—Commercial Items applies to this acquisition.
52.212-4 Contract Terms and Conditions—Commercial Items applies.

CLAUSES INCORPORATED BY REFERENCE FAR 52.252-2

Full text available at http://www.acquisition.gov

52.202-1  Definitions (Jun 2020)
52.204-7  System for Award Management (Apr 2026)
52.204-9  Personal Identity Verification of Contractor Personnel (Jan 2011)

52.212-4  Contract Terms and Conditions – Commercial Items (Apr 2026)

52.217-8  Option to Extend Services (Nov 1999)
52.217-9  Option to Extend the Term of the Contract (Mar 2000)

52.222-3  Convict Labor (Apr 2026)

52.222-35 Equal Opportunity for Veterans (Apr 2026)
52.222-36 Equal Opportunity for Workers with Disabilities (Apr 2026)

52.222-90 Addressing DEI Discrimination by Federal Contractors (Apr 2026)
52.224-1  Privacy Act Notification (Apr 1984)
52.224-2  Privacy Act (Apr 1984)

52.226-8  Encouraging Contractor Policies to Ban Text Messaging While Driving (May 2024)
52.229-3  Federal, State, and Local Taxes (Feb 2013)
52.229-4  Federal, State, and Local Taxes (State and Local Adjustments) (Feb 2013)
52.232-1  Payments (Apr 1984)
52.232-8  Discounts for Prompt Payment (Feb 2002)
52.232-17 Interest (May 2014)
52.232-33 Payment by Electronic Funds Transfer—System for Award Management (Oct 2018)
52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)
52.233-1   Disputes (Apr 2026)
52.233-3   Protest After Award (Apr 2026)

52.237-3   Continuity of Services (Jan 1991)
52.237-7   Indemnification and Medical Liability Insurance. (Apr 2026) $1,000,000.00 per occurrence.

DEPARTMENT OF HEALTH AND HUMAN SERVICES ACQUISITION REGULATIONS (HHASR) CLAUSES

352.203-70 Anti-Lobbying (Dec 2015)

352.222-70 Contract Cooperation In Equal Opportunity Investigations (Dec 2015)

352.223-70 Safety And Health (Dec 2015)

352.224-70 Privacy Act (Dec 2015)

352.224-71 Confidential Information (Dec 2015)

352.226-1   Indian Preference (Dec 2015)

352.232-71 Electronic submission of payment request

352-237-70 Pro-Children Act (Dec 2015)

352.237-71 Crime Contract Act – Reporting Of Child Abuse (Dec 2015)

352.237-72 Crime Control Act – Requirement For Background Checks (Dec 2015)

352-237-73 Indian Child Protection And Family Violence Act (Dec 2015)

352-237-74 Non-Discrimination In Service Delivery (Dec 2015)

352.237-75 Key Personnel (Dec 2015)

352.239-74 Electronic And Information Technology Accessibility (Dec 2015)

SET-ASIDE AND NAICS INFORMATION

Set-Aside: Indian Small Business Economic Enterprise
NAICS Code: 561320 – Temporary employment services
Size Standard: $34.0

INSTRUCTIONS TO RESPONDENTS AND EVALUATION CRITERIA

Submission of Quotes

Quotes shall be submitted electronically via email to [email protected]. The subject line shall include the solicitation number “75H71326Q00048 and the Offeror’s entity name”.

Quotes shall include:

• Completed price quote (CLIN Schedule)
• Technical submission addressing demonstrated prior experience
• Past Performance
• Completed IEE Form

Questions

Questions regarding this solicitation shall be submitted in writing via email to [email protected] no later than three (3) business days prior to the closing date. The subject line shall include the solicitation number 75H71326Q00048.

BASIS FOR AWARD: The Government intends to award a contract to the Offeror responsible whose quote represents the best value to the Government, considering price and non-price factors. The Government may award other than the lowest-priced Offeror. This procurement is time-sensitive, and the Government will consider the Offeror’s ability to provide timely and reliable pharmacist services to ensure continuity of Medical Laboratory operations and patient care.

The Government reserves the right to:

• Make no award
• Evaluate quotes without discussions
• Communicate with Respondents for clarification purposes only
• Exclude quotes that fail to follow solicitation instructions

Evaluation Factors

Factor 1 – Demonstrated Prior Experience

The Government will evaluate the Offeror’s experience in providing comparable services. The respondent shall submit a written narrative (maximum 5 pages) demonstrating:

• Experience providing laboratory services, including running quality controls, performing calibration of laboratory equipment, use of professional judgement when resulting in challenging diagnostic results. Maintain patient safety and infection control, biosafety, quality control and regulatory compliance in performance of laboratory duties.
• Experience providing laboratory services in remote or rural healthcare environments when housing may be limited
• Experience performing work in remote or rural locations

Respondents may submit up to three (3) recent Past Performance projects. Each example shall include:

• Customer name, phone number, and email
• Contract number and dollar value
• Description of work performed
• Period of performance

Factor 2 – Price

The Government will evaluate the total evaluated price based on the CLIN structure provided (Attachment No. 1). The price quote shall include all costs necessary to fulfil the requirement, including labor, professional laboratory services, supervision, travel (if applicable), and all incidental costs required to successfully perform pharmacist services under the contract.

Line Item      Description                                                         Quantity         Unit of Measure        Amount

CLIN 0001     Medical Laboratory Scientist                                960                 Hours                         $

CLIN 0002     Medical Laboratory Technician (Phlebotomy)       960                Hours                          $

EVALUATION PROCESS

The Government may use a comparative evaluation in accordance with FAR 12.203(c)(2), Evaluation.

(End of Instructions and Evaluation Criteria)