Solicitation for CBP Employee Assistance Program, Amendment 1

U.S. Customs and Border Protection is seeking a comprehensive and scalable Employee Assistance Program integrated with WorkLife services to support its global workforce and their eligible family members. This requirement serves approximately 62,000 employees stationed throughout the United States and in over fifty countries worldwide. The service area encompasses all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico, Guam, the Bahamas, and Canada, as well as international assets operating across Africa, Asia, Europe, North and South America, and the Middle East.

The solicitation, identified as 70B06C20R00000097, is classified under NAICS code 624190 for Other Individual and Family Services and PSC R499 for SUPPORT- PROFESSIONAL: OTHER. Responses for this opportunity are due by August 18, 2020. Richard Kirby is the designated point of contact for this requirement.

Documentation for this solicitation includes nine attachments, featuring the primary Request for Proposals, a Statement of Objectives, a price template, and a series of questions and responses. The place of performance is designated as the United States, though the scope of services must accommodate the agency's international presence.