USAG DHR, Fort Bragg ID Card Services

The Mission and Installation Contracting Command-Fort Bragg (MICC-FB) is procuring non-personal services for the Directorate of Human Resource Services (DHR) to support the Defense Enrollment and Eligibility Reporting System (DEERS) and Real Time Automated Personnel Identification System (RAPIDS). The contractor will provide personnel, supervision, and equipment to verify and issue military identification and Common Access Cards (CAC) for active-duty members, retirees, family members, and Department of Defense civilians. This is a combined synopsis/solicitation for commercial services under FAR Part 12 and FAR Part 15, set aside 100% for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract includes a phase-in period, an 11-month base period, and four one-year options. Performance is located at Fort Bragg, North Carolina, serving approximately 79,000 customers annually. The solicitation package includes the Performance Work Statement (PWS) and pricing schedule, which detail technical requirements, labor categories, security training, and protocols for handling personally identifiable information (PII) and cardstock inventory. The contractor will manage the identification card lifecycle for approximately 79,000 customers annually, providing the personnel and equipment for DEERS/RAPIDS system support. The solicitation includes a Performance Work Statement, pricing schedule, and instructions for a Mission-Essential Contractor Services Plan to ensure operational continuity. MICC-FB requires non-personal services to support the Directorate of Human Resource Services (DHR) through military identification verification and issuance. The work involves DEERS and RAPIDS support to maintain DoD federal identification credentials for active-duty, Reserve, Nationa…