### Company Overview & Leadership
REI Systems, founded in 1989 [2], is a mission-first technology solutions provider dedicated to advancing government missions and improving citizen services [1]. The company, composed of employee-owners [2], leverages over 35 years of experience [1] serving a diverse customer portfolio that includes 25+ federal agencies and 180+ state, local, and nonprofit organizations [7].
REI Systems focuses on core capabilities such as grants management, analytics, and application modernization, complemented by advisory services including strategy, change management, communications, IT investment analysis, and Technology Business Management (TBM) [2]. The firm specializes in key technology areas and industry sectors:
* **Main Technology Specializations:** Cloud [1], Low Code [1], Artificial Intelligence & Machine Learning [8], Agile Acquisition [8], and Cybersecurity [8]. * **Primary Industry Sectors:** Homeland Security and Defense [8], Health [8], Science and Technology [8], Financial [8], and Judicial [8]. * **Key Service Domains:** Case Management [8], Mission Optimization Services [3], Robotic Process Automation (RPA) [8], and Small Business Innovation Research (SBIR) [8].
Driven by growth and calls for services from new customers, including the Departments of Defense and Commerce, the US Citizenship and Immigration Services, and the Consumer Financial Protection Bureau [2], the organization has undergone executive expansion. This included the appointment of Gene Zapfel as Chief Growth Officer on September 3, 2019, tasked with leading growth and supporting corporate acquisitions [2].
### Leadership Team:
* Shyam Salona, CEO [6] * Gene Zapfel, Chief Growth Officer (CGO) [2] * Gregory A. Garrett, Chief Operating Officer (COO) [19] * Mark Olson, Chief Financial Officer (CFO) [18] * Shawn Julien, Chief People Officer [20]
### Federal Market & Contracts
REI maintains a robust federal market position through a comprehensive portfolio of acquisition solutions, categorized by the Office of Management and Budget (OMB) as Tier-3 Best-In-Class (BIC), Tier-2 Multi-Agency, and Tier-1 Agency-Wide contracts [1]. These vehicles simplify procurement, increase purchasing speed, and support Spend Under Management objectives across the government [1].
The firm demonstrates deep engagement with key civilian agencies, including the Food and Drug Administration (FDA), where it modernized Field Operations using a cloud-native platform and boosted the Office of Information Integrity (OII) test result delivery by 50% [4][4].
The contract portfolio includes:
#### Contract Vehicles * **Tier 3 Best-In-Class (BIC) solutions:** GSA Alliant 2 [1], Chief Information Officer-Solutions and Partners 3 Small Business and 8(a) (CIO-SP3 SB & 8(a)) [1], 8(a) Streamlined Technology Acquisition Resource for Services (STARS 3) [1], and GSA One Acquisition Solution for Integrated Services Plus (OASIS+) [1]. * **Tier 2 Multi-Agency solutions:** GSA Multiple Award Schedule (MAS) for IT Services [1] and Professional Support Services [1], alongside Navy Seaport Next Generation (SeaPort NxG) [1]. * **Tier 1 Agency-Wide solutions:** FDA Center for Drug Evaluation and Research (CDER) Workflow Management Implementation BPA [1], GSA CIO Modernization and Enterprise Transformation (COMET) BPA [1], and FDIC Strategy and Business Solutions Support BOA [1].
#### GSA MAS Details * REI holds the GSA IT Schedule 70 Contract 47QTCA19D00DR under a Large Business designation [[LINK:https://www.reisystems.com/wp-content/uploads/2023/02/