Intact Technology Overview Intact Technology is a leading provider of enterprise service management solutions, maintaining a diverse technical and professional workforce organized across specialized departments. The company cultivates a culture of continuous development, inclusivity, and meaningful societal impact through its work [2].
The organization's workforce comprises specialized teams strategically distributed across key functional areas:
- Technical Services: 81-95 professionals [1]
- Architect & Engineering: 16-18 specialists
- Client Management: 26-31 team members
- Leadership: 20-23 executives and managers
- Sales & Marketing: 12-13 professionals
- Operations: 9-11 staff members
- People Operations: 5 team members
Leadership and Technical Excellence The company maintains a robust leadership structure headed by key executives and technical leaders who drive organizational success:
- Chief People Officer: Micaela Beaudette [1]
- Principal Solution Architect: Malcolm Bell
- Standards and Practices Manager: Michael Bakhtiar
The technical leadership team includes accomplished senior developers such as Cherie Barnes, Mubeen Basharat, Sharmin Bhuiya, Nicholas Blanchard, and Ola Arogun, who contribute to the company's collaborative environment focused on professional development [3].
Federal Contracting Capabilities Intact Technology maintains a strong federal contracting presence through its prime contract status and strategic partnerships. Their contracting framework includes:
- GSA MAS Schedule 47QTCA22D00B2 (July 2022 - July 2027, extendable to 2042) [1]
- Alliant 2 (75N98120D00087) through Maximus (2018-2028)
- NASA SEWP V (NNG15SC31B) through DTG and Carahsoft (2015-2025)
- CIO-SP3 (47QTCK18D0044) through T and T Consulting Services (2012-2029)
- VA Contract (36C10B21D1034) through ProSphere Tech (2016-2026)
The company maintains essential business classifications and certifications to support its federal contracting activities:
- CAGE Code: 3FPN6
- Primary NAICS: 541519
- Secondary NAICS: 511210, 541511, 431512, 541513
- SAM Registered
- SBA Small Business Self-Certified
- UEI: SNE1FRA3N5K5
Recognition and Achievements In 2024, Intact Technology has garnered significant industry recognition, highlighted by its designation as ServiceNow's U.S. Federal Partner of the Year [1]. As a ServiceNow Elite Partner, the company has demonstrated exceptional performance in federal service delivery, complemented by notable workplace culture achievements:
- ServiceNow U.S. Federal Partner of the Year (2024) [1]
- Great Place to Work Certification™ (June 2024) [2]
- Richmond Times-Dispatch Top Workplace designation (2024) [3]
The company continues to strengthen its market position through enhanced focus on employee well-being, innovative government solutions, and excellence in service delivery [4].