ORI: Research and Analytics Excellence
ORI is a leading research and data analytics firm headquartered in Herndon, Virginia, specializing in customer experience solutions with nearly three decades of industry expertise [3]. The company has established itself as a pioneer in data collection, agile research, and analytics services, serving a diverse client base across government, commercial, association, and non-profit sectors.
Under the strategic leadership of its executive team, including CEO and Co-founder Kathy Benson, President Shannon Brown, and Chief Operating Officer & Co-founder Sue Lynd [4], ORI has maintained consistent growth through technological innovation and service excellence. The company's core capabilities encompass:
- Data collection and analytics
- Customer experience research
- Strategic insights development
- Technology-enabled solutions [3]
- Executive level: 40%
- Management level: 31%
- Staff level: 29% [1]
Federal Procurement and Partnerships
As a GSA Schedule Contract holder, ORI maintains a strong federal procurement presence through an established ecosystem of system integrators and preferred contractors [1]. The company's procurement infrastructure includes:
- Army CHESS and ITES access
- NASA SEWP accessibility
- Strategic partnerships with SDVOSB, 8(a), and HUBZone organizations [1]
Distinguished Certifications and Recognition
ORI's commitment to excellence is reflected in its numerous certifications and classifications:
- Women's Business Enterprise (WBENC Certified)
- Women-Owned Business
- Small Women and Minority Owned Company (SWAM) [2]
The company's growth trajectory is evidenced by significant achievements, including:
- Eight-time Inc. 5000 List honoree (2009-2013, 2015-2017)
- Three-time recipient of WPO & American Express 50 Fastest-Growing Women-Owned/Led Companies™
- WPEO-DC Star Award (2020)
- WPEO-DC President's Award (2018) [1]
Recent Performance and Innovation
ORI has demonstrated remarkable growth, achieving 194% revenue growth over three years and ranking in the top 40% of Inc. 5000 honorees [5]. The company continues to enhance its service offerings through:
- Expanded strategic partnerships with leading technology providers
- Enhanced data analytics capabilities through commercial AI/ML expertise
- Specialized solutions for federal agency modernization [4]
Procurement Capabilities
ORI offers streamlined procurement solutions, including:
- Simplified acquisition procedures for qualifying purchases
- Bundle pricing options for software/services packages
- Support for procurements between $10,000 and $250,000 micro-thresholds
- Small business set-aside goal fulfillment options [1]