### Company Overview & Leadership
Creative Corrections, founded in 2002 (21 years of operation) [6], provides tailored solutions across the government, private, and public sectors [1]. The firm focuses primarily on the corrections, law enforcement, rule of law, and justice sectors [6] and is recognized internationally as a leading force in these domains [6]. The corporate team delivers innovative and effective solutions, specializing in integrity-driven inspections and providing exceptionally qualified Subject Matter Experts [5].
A key achievement is the worldwide accreditation under ISO 17020:2012 [7], establishing Creative Corrections as the only independent organization capable of auditing prisons globally and within the US with this specific level of accreditation [7].
The company is guided by founders Percy and Sununt Pitzer [6]. Percy Pitzer previously served over 40 years in senior-level corrections management with the Federal Bureau of Prisons before retiring [6]. Jeanine Hadnot serves as President and Facility Security Officer, managing the company's affairs and providing oversight for the successful acquisition of the ISO 17020:2012 accreditation [5]. In 2024, Stephen Spaulding, a retired Warden and Rear Admiral with the United States Public Health Service, joined the ownership team as a partner [6].
The corporate headquarters is located at 6675 Calder Avenue, Beaumont, TX 77706 [6]. The company operates based on the following core values: * Excellence [6] * Integrity [6] * Respect [6] * Innovation [6] * Accountability [6]
### Federal Market & Contracts
Creative Corrections maintains a strong federal market position, providing specialized consulting, training, and management services across correctional, law enforcement, and judicial operations to various federal agencies [1]. Primary agency relationships include the U.S. General Services Administration (GSA), the Department of State’s Bureau of International Narcotics and Law Enforcement Affairs (INL), and the Department of the Interior’s Bureau of Indian Affairs (BIA) [1] [2].
The firm provides staff augmentation services by supplying cleared and vetted professionals across disciplines including corrections, law enforcement, compliance, logistics, and program management, ensuring personnel integrate directly with client teams [9]. Additionally, the firm conducts Quality Assurance Reviews (QAR) for federal agencies, utilizing global standards such as the Federal Performance-Based Detention Standards (FPBD Standards) and the United Nations Standard Minimum Rules for the Treatment of Prisoners (the Nelson Mandela Rules) [11]. In January 2022, Gilbert Schmelzinger was hired as Executive Director of Business Development, tasked with focusing on new business within the Federal Government and its agencies [10].
#### Contract Vehicles * Creative Corrections holds a contract with the U.S. General Services Administration (GSA) for specialized consulting, training, and management services [1]. * The U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL), awarded the company a Blanket Purchase Agreement (BPA) on September 18, 2019, for professional and administrative support services [2].
#### Notable Programs * The company conducts independent Prison Rape Elimination Act (PREA) audits for U.S. Immigration and Customs Enforcement (ICE) and U.S. Customs and Border Protection (CBP) immigration detention and short-term holding facilities [1]. * Audits for ICE and CBP comply with the Department of Homeland Security PREA Standards (6 CFR Part 115) and utilize DOJ-certified and DHS-certified PREA auditors [1]. * In August 2022, Creative Corrections was awarded a contract for Law Enforcement Services from the Office of Justice Support within the Bureau of Indian Affairs (BIA) to fulfill Detention Facility and Protection Program Inspection Services [7]. * Creative Corrections completed 15 facility security audits of Mexican State prisons for INL/Mexico on September 18, 2019, using International Core Standards and preparing reports in both Spanish and English [13].
#### Teaming & Partners * Creative Corrections partners with Cherokee Nation Systems and Cherokee Nation System Solutions to serve the U.S. Department of the Interior, Bureau of Indian Affairs [1] [7].
### Certifications & Socioeconomic
Creative Corrections achieved worldwide accreditation under ISO 17020:2012 on April 9, 2024 [1]. This rigorous international standard specifies requirements for the operation of various types of bodies performing inspection [2]. Since its founding in 2002 [7], the company has completed over 1800 audits [7].
The firm is now the only independent organization able to audit prisons in the US and around the world with this specific level of accreditation [3], enabling the company to conduct Compliance Inspections both across the United States and globally [4]. The company adheres to globally recognized protocols and procedures [6] and is potentially the only private company in the U.S. to hold this accreditation [5].
Creative Corrections conducts Quality Assurance Reviews (QAR) for local, state, and federal agencies domestically and internationally [8]. These reviews provide comprehensive assessments of facility performance and compliance with applicable standards, including the Federal Performance-Based Detention Standards (FPBD Standards), Juvenile Corrections Performance-Based Standards, and the United Nations Standard Minimum Rules for the Treatment of Prisoners (the Nelson Mandela Rules) [9].
#### Quality Management (ISO/CMMI) * Creative Corrections holds worldwide accreditation under ISO 17020:2012 [3].
#### Socioeconomic Status * Creative Corrections operates as a Service-Disabled Veteran-Owned Small Business (SDVOSB) [15].
The firm provides a comprehensive range of services tailored to both government and private sector clients: #### Government and Private Sector Services * **Government services** include facility inspections and compliance audits, training and development programs, policy and procedure development, risk assessments and security evaluations, and advisory services on regulatory and legal requirements [17]. * **Private sector services** include security protocol development, risk management and mitigation, employee training and certification programs, program evaluation and improvement, and private detention and facility management consultation [16].
### Recent News & Recognition
Creative Corrections, LLC achieved the prestigious International ISO 17020-2012 Accreditation on April 9, 2024 [1]. This worldwide accreditation establishes the firm as the only independent organization capable of auditing prisons in the US and globally with this specific level of certification [2]. The ISO 17020-2012 standard affirms that Creative Corrections adheres to globally recognized protocols and procedures, enhancing trust among clients and stakeholders [4]. The firm also provides insights, updates, and expert perspectives on trends in the correctional, law enforcement, and judicial sectors [1].
#### Recent Awards and Recognition * The ISO 17020:2012 accreditation enables the company to conduct Compliance Inspections within correctional facilities both across the United States and internationally [6]. * The firm holds PJLA Inspection and ILAC-MRA certifications [5].
#### Notable Achievements * Creative Corrections is the only independent organization accredited to audit prisons worldwide under ISO 17020:2012 [5]. * The company is recognized as a Service-Disabled Veteran-Owned Small Business (SDVOSB) [5].
#### Strategic Developments * The September 18, 2019, Blanket Purchase Agreement (BPA) with the U.S. Department of State INL supports professional and administrative services and facilitates the employment of new personnel [3].