### Company Overview & Leadership
Nava, a Public Benefit Corporation (PBC) [1], specializes in solving highly scrutinized technology challenges for federal, state, and local government agencies [2]. Since its founding in 2015 [3], the company has scaled to include more than 600 staff members [4]. Nava’s work has supported the disbursement of over three billion in payments and delivered services and benefits to more than 50 million households [5], while saving civil servants over 500,000 hours of manual labor [27]. The firm focuses on building durable, decades-long solutions and advocates for reform in government contracting to promote efficiency and vendor accountability [6].
The firm’s technical capabilities include architecting and building highly available, large-scale applications and data pipelines, alongside end-to-end DevSecOps and site reliability expertise [24]. Nava maintains a robust portfolio of contract vehicles across federal and state levels.
Key contract vehicles include: * **Federal:** The GSA Schedule (Contract No. 47QTCA18D008M) [7] includes Special Item Numbers (SINS) for Cloud Computing and Cloud Related IT Professional Services (518210C) and Information Technology (IT) Professional Services (54151S) [8]. Federal Blanket Purchase Agreements (BPAs) include the Centers for Disease Control and Prevention (CDC) PRIME and DMI BPA (No. 47QFSA22A0011) [9], the Centers for Medicare and Medicaid Services (CMS) Agile Collaboration and Modernization Endeavors (ACME) BPA (No. 75FCMC23A0006) [10], the Department of Health and Human Services (HHS) Office of Grants (OG) SWIFT BPA (No. 75P00124A00012) [11], and the Securities and Exchange Commission (SEC) Digital Services BPA (No. 50310223A0004) [12]. * **State:** Nava holds the State of California Multiple Award Schedule for IT consulting services (Contract No. 3-19-70-3729A) [13], the Colorado Information Technology Master Task Order Contract (Option Contract No. 196308) [14], the Commonwealth of Massachusetts EOTSS Master Services Agreement (RFQ No. RFQ-25-02934) [15], and the State of Maryland DGS Statewide Agile Teams 2024 Contract (Contract No. BPM043644) [16].
The company’s leadership team drives strategic direction and growth: * **James Gordon** joined as the first Executive Vice President of Growth on December 2, 2024 [17]. Gordon previously served as president of Cognosante and spearheaded the growth of the federal health division at General Dynamics Information Technology (GDIT) [18]. * **Sha Hwang** serves as Chief Operating Officer and co-founder [19]. * **Jodi Leo** is the Chief Delivery Officer [20]. * **Michelle Thong** holds the title of VP of Product [21].
### Federal Market & Contracts
Nava maintains a strong federal market position, specializing in digital services, agile development, and cloud infrastructure for government modernization [1]. Primary agency relationships include the Department of Health and Human Services (HHS), the Department of Veterans Affairs (VA), and the Centers for Medicare and Medicaid Services (CMS) [1]. Key contract achievements include securing a five-year, $100 million prime award on the HHS Office of Grants Software Integration and Frontend Technology (SWIFT) Blanket Purchase Agreement (BPA) [5], and winning a prime position on the VA’s $2.4 billion Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) IDIQ contract vehicle [18].
The organization utilizes a comprehensive set of federal contract vehicles: * The GSA Schedule Contract No. 47QTCA18D008M includes Special Item Numbers (SINs) for Cloud Computing and Cloud Related IT Professional Services (518210C), Information Technology (IT) Professional Services (54151S), and Order-Level Materials (OLM) [6]. * The Centers for Medicare and Medicaid Services (CMS) Agile Collaboration and Modernization Endeavors (ACME) BPA, Contract No. 75FCMC23A0006 [7]. * The Office of Personnel Management (OPM) Digital Services BPA, Contract No. 24322623A0005 [8]. * The U.S. Securities and Exchange Commission (SEC) Digital Services BPA, Contract No. 50310223A0004, supports IT services for developing solutions using cloud-based technologies [9]. * The United States Department of Agriculture (USDA) STRATUS CLOUD Basic Ordering Agreement (BOA), Contract No. 12314424G0041, covers Pool 2 Integration and Development Support Services [10].
Nava supports several notable federal programs: * The Focus-Nava JV I LLC secured an 18-month, $4.3 million contract with the Department of Education’s Federal Student Aid (FSA) office to improve Free Application for Federal Student Aid (FAFSA®) initiatives [11]. * The Centers for Disease Control and Prevention (CDC) awarded a prime contract, announced October 14, 2024, to optimize ReportStream, a data pipeline that assists public health agencies in making data-informed decisions [12]. * The Focus-Nava Joint Venture provides strategic advisory support to the Internal Revenue Service (IRS) for enhancing modern, customer-based IT operations, announced November 3, 2024 [13]. * The organization supports the U.S. Department of Labor with an initiative to catalyze state-level unemployment insurance modernization projects [14]. * Work with the Department of Health and Human Services (HHS) involves partnering to improve the usability, accessibility, and transparency of Grants.gov [15].
Nava engages in strategic teaming arrangements, including the Aquia-Nava joint venture, which won a prime position on the VA’s SPRUCE IDIQ, leveraging Aquia’s cloud and cybersecurity expertise alongside Nava's strengths in human-centered design and software development [16]. The organization is also an AWS Select Tier Services Partner and an AWS Public Sector Partner [17].
### Certifications & Socioeconomic
Nava maintains a robust quality management approach, evidenced by its achievement of ISO 9001 certification [1]. The organization further demonstrates process maturity by holding a Capability Maturity Model Integration (CMMI) Level 3 rating for both Development (Dev) and Services [1]. This commitment to quality is supplemented by adherence to security standards, specifically through the ISO 27001 certification [1].
Details regarding quality management and process maturity: * The CMMI Level 3 rating applies to Nava’s Delivery Organization, which encompasses project-facing practices including Design, Engineering, Project Management, Product Management, and Program Management [3]. * The CMMI appraisal confirms that the Delivery Organization’s processes are well-characterized, well-documented, and understood by staff [13]. * The CMMI appraisal details are publicly available on the CMMI Appraisal Register under number 68205, performed by CMMI Institute Partner organization Sensible Process [3].
Corporate identifiers and technical partnerships include: * **CAGE CODE:** 7M2L6 [1] * **DUNS:** 080016630 [1] * **SAM UEI:** E9T7F9N2ERR4 [1] * **Primary NAICS:** 541511 Custom Computer Programming Services [1] * **Additional NAICS:** 513210 Software Publishers [18], 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services [18], and 541330 Engineering Services [18]. * **Technical Partnerships:** AWS Select Tier Services Partner and AWS Public Sector Partner [1]. * **Joint Venture:** The firm participates in the Aquia Nava II LLC joint venture, which secured an award on the VA SPRUCE IDIQ [1].
### Recent News & Recognition
Nava has recently secured significant federal and state contracts, achieved key certifications, and expanded its strategic leadership.
Recent strategic developments and leadership appointments include: * **Leadership:** James Gordon was appointed as the first Executive Vice President of Growth on December 2, 2024, tasked with overseeing the advancement of mission-aligned growth strategies and investments [5]. Hannah Kane joined Nava as the new Chief of Staff on October 17, 2024, to drive strategic company-wide initiatives [21]. * **R&D and AI:** Nava Labs received a grant from the Bill & Melinda Gates Foundation on December 15, 2024, to test and refine new tools powered by generative AI with partner benefit agencies and navigators [4]. Nava Labs will partner with Goodwill case managers in Texas and Pennsylvania to test and pilot an AI-powered referral tool beginning July 23, 2025 [17]. * **Recognition:** The organization was selected as a finalist for the Robin Hood AI Poverty Challenge award on September 16, 2024 [7].
Key contract awards and program achievements: * **Federal Wins:** * The organization secured a prime award on the U.S. Department of Health and Human Services (HHS) SWIFT BPA on August 13, 2024 [1]. * Nava was awarded a prime contract on September 17, 2024, to scale the modernization of Grants.gov for HHS, utilizing incremental delivery, API-first architecture, and human-centered design [15]. * Nava and the Aquia-Nava joint venture secured prime awards on the USDA DISC STRATUS Cloud Basic Ordering Agreement (BOA) on September 25, 2024 [10]. * The Aquia-Nava joint venture won a prime position on the U.S. Department of Veterans Affairs’ (VA) SPRUCE IDIQ contract vehicle on October 2, 2024 [9]. * Nava won a prime contract on October 15, 2024, to partner with the Centers for Disease Control and Prevention (CDC) to optimize ReportStream [16]. * Nava won a prime contract with the Office of Personnel Management (OPM) for Customer Experience Modernization on October 28, 2024 [11]. * The Focus-Nava Joint Venture won a prime award supporting Internal Revenue Service (IRS) IT operations on November 4, 2024 [3]. * **State Wins:** * Nava secured a prime award supporting Massachusetts’ IT projects on September 23, 2024 [2]. * Nava won a prime contract on October 24, 2024, to partner with Maryland to build and launch a new paid family and medical leave program [18]. * Nava won work helping Minnesota build their Paid Leave program, announced March 11, 2025 [19]. * Nava was awarded a contract supporting Alaska with benefit administration modernization on September 29, 2025 [20]. * **Certifications:** Nava’s Delivery Organization achieved appraisal at CMMI maturity level 3 for both CMMI-Development and CMMI-Services on March 14, 2024 [6].